WG Property
Tenants

Report a Maintenance Issue

Emergency? Don't use this form

Gas leak, major water leak, total loss of power, fire or break-in — call us 24/7:

01482 961097
Emergency

Call us immediately — 24/7 line.

Urgent (24h)

No heating in winter, partial leak.

Routine (3–5 days)

Cosmetic, non-essential repairs.

What happens next

  1. 1
    Within 1 working day

    We log the report and contact you to triage.

  2. 2
    Within 24–72 hours

    A vetted contractor is appointed and a visit is scheduled.

  3. 3
    On completion

    We confirm the work is done and check you're happy.